Our Services

What we can do for you

Face to Face Interviewing/ Data Collection

Our team of communication specialists will conduct interviews with respondents on your behalf. And the data we collect is much more than just their responses.

Sales and Lead Generation

Our expert team of sales consultants will acquire and deliver quality leads and sales paying you off for every single dollar you spend. Now this is your biggest return on investment!

Customer Experience

We take pride in our quality assured professional inbound and outbound communication services. We resolve your customer care issues with the first point of contact approach.

Market Research

Data is the future. If your company isn’t already on the ship to smooth sailing for the following decades, you’re going to want to speak to one of us today about the marketing research services we offer.

Order Fulfillment

We have expertise in developing result-driven order fulfillment systems for a variety of business lines and industries. Our sophisticated technologies and processes and guaranteed workflows will lift the burden in processing your orders.

Technical Support / Help Desk

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About Us

KuralCom was founded in 2016 based out of one of North America’s high-tech capitals Toronto, Canada. With our extensive global reach and knowledge of the North American market, we offer clients all over the world the insights they need to attain the market share they deserve worldwide.

KuralCom provides outbound telecommunications services to some of the world’s largest organizations.

Customers love to talk, rate, review and rave about the pros and cons about the products and services businesses offer. Isn’t it time for you to hear their voice? By engaging, you make improvements to the quality of your products and services where needed.

Cutting Edge Technology

Cutting Edge Technology

Our advanced technology provides us the tools required to be agile and innovative. We strive on excellence and efficiency; having a Tier IV platform insures our services perform at the highest level. Time is of the essence.

Which is why we are ambassadors when it comes to productivity. The amount of time and money we save our clients every quarter in return puts money back into their businesses.

We want to ensure our clients are lean, productive, and outputs are never compromised.

Omni-Channel

Omni-Channel

In the digital world we live in, it’s important for our clients to adapt with emerging technologies. Customers want things done, when they want it, and we understand that!

Customers tend to interact using various channels of communication such as mobile, email, text, and social media. We ensure all communication channels are connected with the end user, which gives us the opportunity to engage with your customers, how and when they want! E-commerce is 24/7, which is why we don’t skip a minute in a the day.

Risk Management Principles

Risk Management Principles

Business plans do not necessarily identify risks at a contact centre level. However, we have detailed action plans in the event issues occur. Your business matters most to us.

Which is why before we provide a solution, we follow our processes to see what your organization needs and how we can better position your company and your people in your industry. After reviewing your tasks at hand, we will offer a solution with an action plan on how to measure, and attain success and add value.

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Our Clients

Some of the brands that trust us

Why our clients keep coming back to us

Market Research

We provide our clients with strategic insight on data collection to drive decisions they want to make.

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Data Processing

Our analysts provide insights on how to convert data into applicable metrics supported by case analysis.

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Telecommunication

Our expert team of market acquisition consultants offer our clients client acquisition and retention campaign services.

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Retail

We ensure your customers are being taken care of by friendly professionals that will bring your customers back.

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We’re here

Keep away from people who try to belittle your ambitions Small people always do that but the really great Friendly.

Postal Adress: Suite 307, 80 Acadia Avenue, Markham, ON L3R 9V1

Phone: (647) 402 2132

Email: jenar@kcomm.ca

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